GOT QUESTIONS?

FREQUENTLY ASKED QUESTIONS

1. What is The CG Hub?

The CG Hub Marketplace is an online platform where you can find a wide range of digital themes for various applications, including websites, blogs, and more. Our marketplace offers a diverse collection of themes designed by professionals to enhance your digital presence.

2. How do I purchase a digital theme from The CG Hub?

To purchase a digital theme, simply browse our collection and choose the theme that suits your needs. Click on the theme you're interested in, and you'll be directed to the product page. From there, you can review the theme's features, demo, and details. Once you've made your selection, proceed to the checkout and complete the purchase process.

3. Can I customize the themes I purchase?

Yes, many of our themes are designed to be customizable. Depending on the theme, you might have the ability to personalize colors, fonts, layouts, and more. Check the theme details and documentation for information on customization options.

4. What happens after I make a purchase?

After your purchase is complete, you'll receive a confirmation email containing instructions on how to download and install the theme. Make sure to follow these instructions carefully. If you encounter any issues during the installation process, our support team is here to assist you.

5. Do you offer refunds if I'm not satisfied with my purchase?

Yes, we offer refunds under certain conditions. If you experience technical issues with the purchased digital theme within fourteen (14) days of purchase and are unsatisfied, you can request a refund. However, refunds are not provided for changes of mind. Please review our refund policy for more details.

5. Do you offer customization and installation services?

Yes, we do we have a dedicated team of developers and help you if you are non-techy person, we provide installation FREE of charge and if you want a customised experience and setup everything we have a professional service for that. 

6. How can I contact customer support?

If you have questions, concerns, or need assistance, our customer support team is here to help. You can reach out to us by sending an email to support@panthron.com. We strive to respond promptly and provide the assistance you need.

Feel free to contact our support team if you have any additional questions that aren't covered in these FAQs. We're dedicated to providing you with the best possible experience at Panthron Marketplace.

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